Effective Date: 26th june 2026
At Royal Customs, we are committed to protecting your privacy and ensuring that your personal information is handled safely, securely, and responsibly. This Privacy Policy explains how we collect, use, store, and protect the information you provide while using our website.
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Information We Collect
When you visit our website or make a purchase, we may collect the following information:
* Full Name
* Mobile Number
* Email Address
* Billing & Shipping Address
* Order Details
* Payment Information (processed securely through trusted payment gateways)
* IP Address
* Browser Type and Device Information
* Website Usage Data through Cookies
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How We Use Your Information
We use your information to:
* Process and fulfill your orders
* Deliver products to your address
* Provide customer support
* Send order confirmations and shipping updates
* Improve our website, products, and services
* Respond to your enquiries and feedback
* Inform you about new products, offers, and promotions (only with your consent)
* Detect and prevent fraud or unauthorized activities
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Payment Security
Royal Customs does not store your debit card, credit card, or banking information. All online payments are processed through secure and trusted third-party payment gateways that comply with industry security standards.
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Cookies
Our website uses cookies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance website performance. You may disable cookies through your browser settings; however, some features of the website may not function properly.
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Information Sharing
We respect your privacy and do not sell, rent, or trade your personal information.
Your information may only be shared with:
* Delivery and logistics partners for order fulfillment
* Payment gateway providers for secure payment processing
* Government or legal authorities where required by law
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Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of online transmission is completely secure.
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Your Rights
You have the right to:
* Access your personal information
* Request correction of inaccurate information
* Request deletion of your personal data, subject to applicable legal obligations
* Withdraw consent for promotional communications at any time
* Contact us regarding any privacy-related concerns
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Third-Party Links
Our website may contain links to third-party websites. Royal Customs is not responsible for the privacy practices or content of these external websites. We encourage users to review the privacy policies of any third-party websites they visit.
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Policy Updates
Royal Customs reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. Continued use of our website after such changes constitutes your acceptance of the revised policy.
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Contact Us
If you have any questions regarding this Privacy Policy or the way we handle your personal information, please contact us:
Royal Customs
Address:
No. 7, 2, 3rd Cross Road, Journalist Colony, Kalasipalya, Bengaluru, Karnataka – 560002
Email: info@royalcustoms.in
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Royal Customs is committed to safeguarding your privacy while providing a secure, transparent, and trusted shopping experience for every rider.